I was checking for portfolio sites when I found this one with a broken layout. It might have been like this for a while, and the client likely didn’t notice. Let me show you how I fix issues like this step by step—I haven’t made any changes yet so you can follow along.
Transcript:
Okay, so we have a website here that is broken on the front end. As you can see, it is open in a private or incognito window. I'm currently using the Edge Browser, and in the backend, if I'm logged into WordPress, the page looks okay, but on the front end, as you can see, it's broken. So, how do you fix this?
The first thing to check is the cache. Currently, this is using the Speedy Cache plugin, so try to delete all the cache. Okay, and then check the front end. As you can see, it's already fixed, so that's the first step.
That was an easy one. However, if that didn't work, you need to go to the dashboard, go to plugins. Okay. We're going to try and update all plugins here, including Brizy and Brizy Pro. As you can see, it's all using an older version, so we're going to update all the plugins.
So, let's try that. Let's start with WordPress. Okay, let's update that. Okay, let's check the front end. It's still looking good after the update of WordPress. Let's go back to the plugins, okay, and then let's update everything.
So, let's go here in the updates, then select all. Okay, and then update plugins. This is one reason why layouts are broken, because sometimes if you update the plugins, it breaks the layout, so we're trying this. Okay, it looks like it has updated all the plugins. Let's check. Okay.
And then let's update the theme. Okay. And then let's check the front end. It's still looking good, but let's try to open a new incognito window and then reload the page. Okay, it looks like it's still okay.
So, let's go back to the site. Go to plugins. Okay, I think that was an easy fix.
So just clearing the cache fixed the layout issue. Let's refresh this one more time to make sure. That was an easy one.
Okay? And let's check if we could update the pages.
I made this website last year, by the way, and the client added these VO files. Before, it was only one or two video files here, but he added a few more. Okay.
So it looks like everything is good. Let me just check if we could update pages.
I made a recording of this because I haven't checked this for a long time. Maybe the client wasn't aware that it was broken in the front end. Okay, looks like it's saving the pages without any issues. Some users encountered editing or saving issues after they updated to the latest versions of Brizy. But in this case, or for this website, there are no conflicts. And if we look at the site health info server, it has enough resources to accommodate the website. Okay, so I think this is good. Okay, so it was the Speedy Cache that was the issue.